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2024/07/05
Centralized call centre
Project Status:
Completed
Project Number: 370
Project Scope:

To establish a fully functional centralized emergency call centre at the Health Centre in Phokeng by the end of June 2011 for effective communication within the Royal Bafokeng Nation.

In scope:

  • Identify a suitable site;
  • Consultation with Royal Bafokeng Administration (RBA) Infrastructure department for plan layout;
  • Budget approval by Head Of Department (HOD);
  • Appointment of architect ;
  • Monitoring contractor’s progress;
  • EMS specialised software;
  • Furniture/Furniture layout design; and
  • Consultation with Royal Bafokeng Administration ICT for IT infrastructure.
Key Focus Area: Health and Social Development
Focus Areas: Education and Skills Development, Health and Social Development, Safety and Security, Public & Community Utilities
Beneficiaries: Community, Bafokeng SMME's, RBN Employees, Other
Regions: Capital Region
Villages: Phokeng
Institutions: Health & Social Development Services (HSDS)
Progress Actual: 100 %
Progress Planned: 100 %
Baseline Start Date: Monday 19 July 2010
Baseline End Date: Friday 15 July 2011
Actual Start Date: Monday 19 July 2010
Actual End Date: Friday 15 July 2011
Schedule Variance:
0 days
0 %
Approved Total Budget: Hidden
Total Expenditures: Hidden
Estimated to Complete: Hidden
Total at Completion: Hidden
Budget Variance:
Hidden
0 %
Risks: 6
Issues: Unresolved: 0
Resolved: 1
Total: 1
Milestones

Issues

Risks

Schedule

Milestones Calendar
Start Date: - End Date:

Gallery Images
EMRS Call centre
EMRS Call centre
EMRS Call centre
EMRS Call centre
EMRS Call centre
EMRS Call centre
EMRS Call centre
EMRS Call centre

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