Shared Services Satisfaction Survey

Project Status:	Completed
Project Number:	2221
Project Scope:	A pilot project intended to monitor and measure, over time, the progress of shared services group. This will be done by developing a questionnaire that will be administered to managers and executives. A report will be compiled on the feedback from the questionnaire results to be disseminated internally. The project will run from April 2016 to August 2016. In Scope: Literature review; Interview Shared Services group staff; Design and administer questionnaire; and Compile report.
Key Focus Area:	Governance & Administration
Focus Areas:	Other
Beneficiaries:	RBN Employees
Regions:	Capital Region
Villages:	Phokeng
Institutions:	Research
Progress Actual:	100 %
Progress Planned:	100 %
Baseline Start Date:	Thursday 21 April 2016
Baseline End Date:	Monday 5 September 2016
Actual Start Date:	Thursday 21 April 2016
Actual End Date:	Thursday 1 December 2016
Schedule Variance:	-87 days -63.504 %
Approved Total Budget:	Hidden
Total Expenditures:	Hidden
Estimated to Complete:	Hidden
Total at Completion:	Hidden
Budget Variance:	Hidden 0 %
Risks:	1
Issues:	Unresolved: 0 Resolved: 2 Total: 2

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